If your network bandwith is sufficient, VoIP – voice over internet protocol – can be a perfect solution for your business (or home) phone system.
The advantage of VoIP is that it allows you to make telephone calls over the internet, rather than requiring a separate dedicated landline (with additional monthly c0sts). VoIP services vary from free solutions (such as Skype) using PC or mobile devices, to high-end enterprise-level solutions using professional IP telephone equipment.
For security reasons, many business prefer to use their own private network rather than relying on the public internet.
Why Use a VoIP Solution?
There are many reasons why you may consider moving away from traditional phone systems, to a VoIP solution, including:
| The ability to take advantage of web and video conferencing solutions to your reduce travel and training costs | |
| Being able to configure your system so that one phone number can ring on multiple devices at the same time – making it easier for your staff to stay in touch with each other as well as your customers | |
| Lower your call costs | |
| Simplify your infrastructure by using the one network for both voice AND data connectivity (also lowers your costs) | |
| The ability to access your phone system’s features (such as voicemail) from outside the office – anywhere location with a broadband connection! | |
| Scalability – being able to expand (or reduce) your phone system easily as your requirements change |
